Chatfuel is a leading AI-powered platform for building and managing advanced chatbots specifically designed for social media channels. It helps businesses automate customer support, handle FAQs, and generate leads by creating intelligent, customizable chatbot experiences on platforms like Facebook Messenger, Instagram, and Telegram.
With an intuitive interface and no coding required, Chatfuel empowers marketers, social media managers, and customer service teams to streamline interactions, deliver instant responses, and boost user engagement — all while saving time and resources.
Visually Appealing Templates
Choose from a variety of professionally designed templates to build chatbots that align with your brand’s tone and visual identity.
Performance Analytics & Reporting
Track chatbot performance with detailed insights. Understand which conversations drive conversions and improve user journeys over time.
Multi-Platform Integration
Seamlessly connect with Facebook Messenger, Instagram, Telegram, and more to unify your messaging and customer service strategies.
Drag-and-Drop Bot Builder
Create complex conversational flows with a user-friendly visual interface — no coding needed.
AI-Powered Responses
Use NLP and AI tools to provide smart, human-like responses that enhance the user experience and reduce drop-offs.
Lead Qualification & Collection
Automatically gather user information, qualify leads through conversational flows, and sync data with your CRM or email marketing tools.
Automated FAQ Handling
Program your chatbot to handle frequently asked questions, reducing the workload for human agents.
Broadcast Messaging
Send targeted updates and promotional messages to your audience through Messenger and Instagram.
